Last updated: April 27, 2026

Privacy Policy

Pictor AI is a digital AI image generation service. This Privacy Policy explains what information we collect, how we use it, and how users can contact us about privacy requests.

Information We Collect

We collect account information such as your email address and authentication session data when you sign in.

We store generation data including prompts, selected generation settings, image generation status, generated image URLs or assets, credit activity, and subscription status.

Payment and subscription processing is handled by Creem. We receive payment-related identifiers, subscription status, webhook events, and plan information, but we do not store full card details.

How We Use Information

We use your information to provide account access, send magic sign-in links, generate images, save generation history, manage credits, process subscriptions, prevent abuse, and improve service reliability.

Generated images and prompts may be processed by our AI generation provider to complete your request.

Data Retention

We retain account, credit, billing, and generation records for as long as needed to provide the service, resolve disputes, comply with legal obligations, and maintain security.

Users may contact us to request deletion of account-related data, subject to records we must retain for billing, fraud prevention, or legal compliance.

Contact

For privacy questions or data requests, contact us at support@chatgpt-image.app.